Get in touch
We're here.
Always.
Questions about your order, shade selection, or anything else: most. replies within one business day.
Email us
For orders, returns, shade swaps and product questions. Replies within one business day, Monday to Friday.
hello@mosthairfibers.comLive chat
Monday to Friday, 10am to 8pm, Lisbon time. Click the chat icon in the bottom right.
Email us insteadTrack your order
Orders are dispatched in 1 to 3 business days. You'll receive a tracking link by email as soon as your order leaves the warehouse.
Track orderReturns & refunds
30-day money-back guarantee on your first order. If most. doesn't work for you, we send a prepaid return label and refund you in full.
Return policy
1 day
Maximum reply time, Monday to Friday